A figure looks wrong

Three checks before you write to us.

  1. Open Reconciliation. If a check fails, that is where the difference is.
  2. Check the badge on the figure: an estimate uses your rates, so a wrong rate gives a wrong figure.
  3. Check the date range and your time zone.

Still wrong? Write to hello@profflow.co with the screen, the period and what you expected. A wrong figure is the most important bug there is in this product.

Not answered? Write to hello@profflow.co — usually answered within a day.