Answers to common
questions.

Click "Connect Store", authorise Profflow with read-only access to your Shopify data, and you're done. We never touch your store settings or customer data. As a founding member, I'll personally help you connect if anything comes up.

None at all. If you can open a Shopify dashboard, you can set up Profflow. No coding, no CSV exports, no configuration.

Most store owners are up and running in under 5 minutes. Connect your store, enter your recurring expenses once, and your dashboard is live.

Based on your recent data, Profflow projects your expected cash flow for the next 30 days. It accounts for your historical patterns and expense ratios.

Free and Growth cover 1 store, Pro up to 3 and Business up to 10 — all visible in one combined dashboard.

Yes. Profflow syncs with your Shopify store automatically. Revenue, returns, and fees stay up to date without any manual action.

Yes — branded PDF invoices in one click, included on every priced plan.

Yes, and it does not end. Install from the Shopify App Store and Free shows your real net profit for the last 30 days, with VAT or sales tax already taken out — one store, no card. Growth runs free for 14 days once a card is in at checkout; nothing is charged before day 15, and cancelling before then costs nothing.

Yes — there's no lock-in. Cancel from your account whenever you like and you won't be billed again. You keep access until the end of the month you've paid for.

Yes. Payments are processed securely by Stripe, and you automatically receive a proper EU VAT invoice from Profflow Analytics OÜ (VAT EE103006985).

For new customers, yes — these are launch prices and they rise once we pass a certain number of stores. Not for you: a Stripe subscription stays bound to the price it was created with, so your figure carries on unchanged for as long as you stay.

Yes, from your account. Stripe prorates the change, so you pay the difference for the days left in the month rather than starting a fresh one.

We store aggregated financial data (revenue totals, fee amounts) to power your dashboard and forecasts. We do not store individual customer records or personal data.

Yes. Profflow is built in the EU and is fully GDPR compliant. We never sell your data to third parties and you can request data deletion at any time.

All data is stored on servers in the EU. We use Supabase with EU data residency to ensure your data never leaves the European Economic Area.

Usually within a few hours on business days. When something is missing or broken, it typically gets fixed the same day.

Yes — Profflow is built with its users. Founding members' requests go straight to the top of the roadmap. Message me from your account or via the Contact page.

Yes. Founding members get personal onboarding from the founder — I'll help you connect your store and set up your expenses myself.