Terms of Service

1. Acceptance of terms

By using Profflow, you agree to these Terms of Service. If you do not agree, do not use the service. These terms apply to all users of Profflow.

2. Description of service

Profflow is a profit tracking and financial analytics tool for Shopify store owners. We provide a dashboard showing real net profit, expense breakdowns, cash flow forecasts, and invoice generation.

3. Account registration

• You must provide accurate information when creating an account
• You are responsible for maintaining the security of your account
• You must be at least 18 years old to use Profflow
• One person or legal entity may not maintain more than one free account

4. Shopify integration

By connecting your Shopify store, you grant Profflow read-only access to your store data. We use this data solely to provide the Profflow service. You can revoke access at any time from your Shopify admin.

5. Subscription and billing

• Paid subscriptions are billed monthly or annually in advance
• All prices are in EUR and exclude local taxes where applicable
• You may cancel your subscription at any time
• No refunds are provided for partial months, except in our 30-day money-back guarantee period
• We reserve the right to change pricing with 30 days notice

6. Free trial

New accounts receive a 14-day free trial with full access to all features. No credit card is required to start a trial. At the end of the trial, you must subscribe to continue using Profflow.

7. Acceptable use

You agree not to:

• Use Profflow for any illegal purpose
• Attempt to reverse engineer or copy the service
• Share your account credentials with others
• Use the service to harm, harass, or defraud others
• Attempt to gain unauthorised access to our systems

8. Intellectual property

Profflow and all related content, features, and functionality are owned by Profflow and are protected by intellectual property laws. Your data remains yours — we claim no ownership over your store data.

9. Limitation of liability

Profflow is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability shall not exceed the amount you paid us in the 12 months prior to the claim.

10. Termination

You may cancel your account at any time. We may suspend or terminate accounts that violate these terms. Upon termination, your data will be deleted within 30 days.

11. Changes to terms

We may update these terms from time to time. We will notify you by email of significant changes. Continued use of Profflow after changes constitutes acceptance.

12. Governing law

These terms are governed by the laws of Estonia. Any disputes shall be resolved in the courts of Tallinn, Estonia.

13. Contact

For any questions about these terms: legal@profflow.io