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Free-shipping threshold:
where it still pays

Your average order, its costs and what shipping costs you. See the order value above which free shipping still keeps the margin you want.

As the customer paid it, VAT included
Share of sales, before VAT
Carrier and packaging, per order
Stripe, PayPal, Shopify Payments
On a free-shipping order
VAT is part of the price your customer pays, so it comes out first

An example to start from — type your own store’s figures.

Free shipping from

€41.43

Below this an order cannot carry its shipping and keep 30%. It is 69% of your average order.

Kept on an average order
€22.03
…as a share of it
36.7%
Left before shipping
€31.03
An order of each size, shipping free
€45.00keeps €14.2731.7%
€60.00keeps €22.0336.7%
€75.00keeps €29.7939.7%
€90.00keeps €37.5541.7%
€120.00keeps €53.0744.2%

Shipping is a fixed €9.00 per order, so the larger the order, the smaller the share of it that shipping takes.

See pricing

01 / How it is worked out

The arithmetic, in the open

Of every unit of money a customer pays, what is left before shipping is: what remains after the VAT inside it, the cost of goods (a share of sales before VAT) and the payment fee. Shipping is a fixed amount per order.

The threshold is the order where that fixed amount is exactly what the order can spare while still keeping your margin: the shipping divided by what is left per unit of money after the margin. Orders below it lose the margin you wanted; orders above it keep it.

It is one average order. On a connected store Profflow costs the shipping on each real order and shows the margin by order size.

02 / Questions

What people ask with it

  • How do I choose a free-shipping threshold?

    Start from the lowest order that still keeps your margin with shipping paid — that is the floor. Then set the threshold a little above your average order, so a customer a few euros short adds an item rather than paying for shipping.

  • Why does a small order lose money with free shipping?

    Shipping costs the same whatever is in the box. On a small order it is a large share of what the customer paid, and it comes out of the same pot as the goods, the VAT and the payment fee.

  • Does free shipping pay for itself?

    Only if it raises the average order or the number of orders enough to cover the shipping it gives away. This page shows the floor; whether the customers respond is something a store has to test.

  • How does Profflow do this on a connected store?

    It costs the shipping on each real order and shows the margin by order size, so the orders that free shipping turns into a loss are visible instead of averaged away.

See it on your own store.

This is an estimate from the figures you typed. A connected store is measured order by order — read-only, in about ten minutes.